Terms of Service

Last updated: March 10, 2026

Services Covered

These terms govern your use of the following "Services", provided by TeaHouse Media ("TeaHouse", "we", "us", or "our"):

  • Backstage Bots website
  • MultiMuse — Discord bot (character/muse profiles, proxy posting, roleplay tools)
  • StageHand — Discord bot (dice, scenes, indexes, lore, quests, automation)
  • Groupie — Discord bot (text-to-speech in voice channels)

In these terms, "Services" means all of the above. "You" and "your" refer to the natural person or legal entity using the Services. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity and its affiliates to these terms, and hereafter "you" and "your" refers to that entity.

Please read these terms carefully. These terms are a legally binding contract between you and TeaHouse Media. By using the Services in any way, you agree to all of these terms, and the agreement is effective as of the date your use of the Services begins. If you do not agree to the terms, you may not use or access the Services in any way.

If you have any questions, comments, or concerns regarding these terms, please contact us using the "Contact Us" section below.

Age requirements

Anyone under the age of thirteen (13) is not allowed to use the Services. By using the Services in any way, you represent and warrant that you are at least 13 years of age. The laws in your country may set a different minimum age for consenting to the processing of your personal data, and in that case, you must additionally be at least that age to use the Services. Anyone who is a minor (as defined by your relevant jurisdiction) can only use the Services with the permission of your parent or legal guardian.

Restrictions on Use of the Services

By using the Services, you agree that you will not contribute any content or submissions or otherwise use or interact with the Services in a manner that:

  • Deceives, defrauds, or misleads anyone, for example deceptive impersonation of another person or entity;
  • Uses the Services in an abusive, excessive, or otherwise inappropriate way, such as for spamming purposes;
  • Systematically collects data from us or other users;
  • Attempts to gain unauthorized access to the Services or any other user's account, or otherwise bypasses any security measure or access control;
  • Defames, abuses, harasses, threatens, or otherwise violates the legal rights of others;
  • Infringes the intellectual property rights of others;
  • Resells, sublicenses, rents, loans, leases, time shares or otherwise makes the Services available to any party not authorized to use the Services under these terms;
  • Modifies, adapts, alters, translates, copies, or creates derivative works based on the Services;
  • Uses the Services for unlawful purposes or to store unlawful material;
  • Uses the Services to send or store material containing software viruses, worms, Trojan horses, or other harmful computer code, files, scripts, or agents;
  • Disrupts the integrity or performance of the Services;
  • Otherwise violates Discord's Terms of Service or Community Guidelines.

Failure to comply with these restrictions may result in a suspension or permanent ban from using the Services.

Privacy Policy

We believe strongly in respecting the privacy rights of our users. We do not collect data from you unless you have registered or configured something with the Services (for example, creating a muse in MultiMuse, configuring server tools in StageHand, or setting a voice or alias in Groupie) or are directly interacting with one of the bots (for example, using a command on Discord). Except as necessary for the operation of the Services, we do not collect your personal or identifying information. All collected data is used only to provide the Services, and we do not share your data with third parties except as necessary to provide the Services (such as sending profile or message content to Discord, or text to a third-party voice provider when you use Groupie with a provider like ElevenLabs). We do not sell your data. Please review our privacy policy to fully understand what data we collect and how it is used.

Content Policy

Your Content

"Your Content" or just "Content" refers to any messages, text, links, images, videos, files, or other media transmitted by you through the Services, such as by uploading, posting, or sharing.

We assume no ownership or responsibility over Your Content and are not responsible or liable for how others use Your Content.

By submitting Content through the Services, you warrant and represent that the Content is lawful, that you have the right to share it, and that you have the right to grant us the licenses in the following section. You also acknowledge that Your Content may be displayed publicly, for example if you post it to a public Discord server or you otherwise elect to make the Content publicly available through the Services.

We reserve the right to refuse, restrict access to, or disable any of Your Content if it violates these terms or if we find it to be harmful to the Services or other users.

License to Process Your Content

In order to provide the Services, we need a license from you to process and transmit Your Content on your behalf to third parties (such as Discord, or voice providers when you use Groupie). This license is not a claim of ownership and only allows us to do what is necessary with Your Content in connection with providing the Services.

When you use the Services, you give us a license to:

  • Use, copy, store, distribute, and communicate Your Content as necessary to provide the Services.
  • Publish, publicly perform, or publicly display Your Content if you've made it visible to others.
  • Monitor, modify, translate, and reformat Your Content.
  • Sublicense Your Content to allow the Services to work as intended.

This license is worldwide, non-exclusive, royalty-free, transferable, and perpetual.

You and/or your licensors shall retain all right, title and interest in all Content stored in the Service, including any revisions, updates or other changes made to such Content.

Payment, Billing, and Taxes

Development and operation of certain parts of the Services (for example, premium features for MultiMuse or Groupie) may be supported by users who opt to pay a subscription fee for access to those features.

Should you decide to purchase a subscription, you agree to pay all fees and charges associated with the subscription for the duration that you choose to maintain the subscription.

Payment: We use third-party payment processors such as Stripe to transmit payments to us. We may offer subscription through this website, Patreon, or Discord. Depending on which method you choose, your payment information and subscription renewal may be handled according to different terms. You are responsible for reviewing the policies of the platform you choose. In case of conflict, your chosen third-party payment processor's terms of service shall supersede these terms.

Automatic Renewal: By enrolling in a subscription, you authorize us to automatically charge your payment method at the beginning of each subscription period until the subscription is canceled. The date of renewal is based on the date of the original purchase and cannot be changed.

Cancellation Policy: You may cancel your subscription at any time. The method to cancel depends on the payment processor used. Upon cancellation, your subscription will remain active until the end of the current billing period, after which it will not be renewed and you will not be charged further.

Refund Policy: Subscription fees are non-refundable, except where required by law or at our sole discretion. In general, we are happy to provide users with a one-month refund upon reasonable request, especially early in the subscription term. Our ability to issue refunds may be limited by your chosen payment processor. We reserve the right to refuse any refund requests.

Changes to Fees: We reserve the right to change our subscription fees at any time. Any changes to fees will be communicated to you in advance and will apply to subsequent billing periods after the notice period.

Taxes: All fees are exclusive of taxes, levies, or duties ("Taxes"). Unless you can provide a valid state sales/use/excise tax exemption certificate (or other reasonable evidence of exemption), you will be responsible for payment of all such Taxes excluding taxes based solely on our income.

Intellectual Property

We do not claim ownership of any intellectual property posted by our users using the Services.

Use of Aggregate Information: We may collect, anonymize, and aggregate data derived from the operation of the Services ("Aggregated Data") and use such Aggregated Data to operate our business, monitor performance of the Services, and improve the Services. Aggregated Data belongs to us.

Feedback: You grant us a non-exclusive, royalty-free, fully paid up, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into the Services any suggestions, ideas, enhancement requests, feedback, recommendations, or other information you provide relating to the features, functionality, or operation of the Services ("Feedback"). Feedback does not include Your Content. Notwithstanding any other term herein, Feedback shall not create any confidentiality obligation for us.

Reservations of Rights: Except for the limited rights expressly granted to you in these Terms, we reserve all rights, title, and interest in and to the Services, the underlying software, and any improvements, modifications, and updates (including any arising from Feedback), including without limitation all related intellectual property rights. No rights are granted to you other than as expressly set forth in these Terms. Nothing in these Terms will impair our right to develop, acquire, license, market, promote, or distribute products, software, or technologies that perform the same or similar functions as, or otherwise compete with, those you develop, produce, market, or distribute.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE SERVICES AND DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT OTHER WARRANTY OF ANY KIND, AND WE MAKE NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES. WE SPECIFICALLY AND EXPLICITLY DISCLAIM ALL OTHER WARRANTIES, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OR TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, EXEMPLARY, CONSEQUENTIAL, SPECIAL, DIRECT, INCIDENTAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOSS OF GOODWILL, LOSS OF DATA, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIMIT OF LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION SHALL BE THE GREATER OF (A) THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR (B) $100 USD. NOTHING IN THIS AGREEMENT IS INTENDED TO EXCLUDE OR LIMIT EITHER PARTY'S LIABILITY FOR DEATH, PERSONAL INJURY, OR PROPERTY DAMAGE CAUSED BY NEGLIGENCE, OR FOR FRAUD. IN JURISDICTIONS THAT DO NOT ALLOW SUCH EXCLUSIONS OR LIMITATIONS, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU.

Changes to These Terms

We may change these terms by posting an updated version on this website. By continuing to access or use the Services after such posting, you agree to be bound by the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at policy@arcana.gay.